3CX Solutions

Advanced PBX & Unified Communications —
powered by The Cloud Dial

3CX is a next-generation software IP PBX delivering scalability, flexibility, and affordability. We handle deployment, integration, and ongoing support end-to-end.

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99.99%

Uptime SLA

100+

Countries

80%

Cost Saved

3CX // PBX v20

ONLINE

— What is 3CX?

A modern business phone system, reimagined

3CX is a modern business phone system that allows companies to manage calls, video meetings, live chat, and customer communication through a single unified platform.

Unlike traditional phone systems, 3CX works over the internet using VoIP technology — helping businesses reduce communication costs while improving flexibility and scalability.

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— Key Features

Everything a modern team needs — out of the box

Advanced IVR & Auto Attendant

Multi-level menus that route every call to the right place.

Call Routing & Queue Management

Skill-based routing, queues, callbacks, and overflow rules.

Voicemail to Email

Get voicemails delivered as audio + transcript to inbox.

Video Conferencing

WebRTC meetings, webinars, and remote desktop control.

Live Website Chat

Chat-to-call escalation right from your website.

Mobile & Desktop Apps

iOS, Android, macOS, Windows — your extension anywhere.

CRM & Helpdesk Sync

Salesforce, HubSpot, Zoho, Microsoft Dynamics, and more.

Call Recording

Compliant recording with secure storage and search.

Real-Time Monitoring

Live wallboards, agent monitoring, and SLA dashboards.

Remote Work Support

Fully functional across home offices and hybrid teams.

SIP Trunk Compatibility

Bring your own SIP trunks from any major carrier.

Enterprise Security

TLS/SRTP encryption, anti-fraud, role-based access.

— Industries

Who benefits from 3CX with The Cloud Dial

Enterprises & SMEs

Streamline global communication with cloud PBX.

Call Centers

AI-driven routing boosts agent productivity.

Hotels & Hospitality

Guest management, wake-up calls, call billing.

Healthcare & Telemedicine

Secure HIPAA-compliant voice & video.

Education

Scalable virtual classrooms and collaboration.

Sales & Support Teams

Power dialers, screen pop, and unified inbox.

— Deployment Flexibility

Cloud, on-premise, or hybrid — your call

On Cloud

Fully-managed 3CX hosting — fastest to deploy.

On-Premise

Run on your own servers for full data control.

Hybrid

Best of both — compliance + flexibility.

— Plans & Pricing

Choose the right 3CX edition for your business

Compare 3CX editions for Cloud or On-Premises deployment. Contact our team for a quote tailored to your call volume and infrastructure.

Basic

Essential PBX for growing teams

Web & mobile softphones
Auto attendant & basic IVR
Live chat & website chat
Video conferencing
Voicemail to email

Plus

Advanced comms with CRM power

Everything in Basic, plus:

CRM & Microsoft 365 integration
Call queues & call recording
Advanced call reports
Office hours routing
Priority support options

Advance

Enterprise-grade telephony

Everything in Plus, plus:

Skill-based call routing
Built-in failover & redundancy
Advanced contact center tools
Call transcription & AI features
Enterprise security controls

Licensing varies by deployment type, simultaneous calls, and hosting options. SIP trunks and professional services are billed separately. Contact our team for a custom quote.

— Supported Devices

Make and receive calls from anywhere using your extension

IP Phones

Softphones

Mobile Devices

Web Browsers

SIP Trunks

— Business Benefits

Why businesses choose 3CX with The Cloud Dial

Reduce telecom expenses

Improve customer communication

Enable remote working

Scale easily as your business grows

Centralize all communication channels

Improve team productivity

— CRM Integrations

Connect 3CX to the tools your team already uses

Salesforce

HubSpot

Zoho CRM

Microsoft 365

Google Workspace

— How 3CX Works

From customer call to resolution — in seconds

Customer Calls

Inbound call to your business number.

3CX Receives

Cloud PBX answers and authenticates the call.

IVR / Queue

Routes to the right department or agent.

Agent Answers

Desktop, mobile, or IP phone — anywhere.

Ready to deploy 3CX for your business?

Talk to our certified 3CX partner team.

Contact Sales

🇺🇸 US Office Address: 30 N Gould St Ste R Sheridan, WY 82801

🇮🇳 India Office Address: Shop No 49, First Floor CSC, DDA Market, opposite SDM Office, Sector 10 Dwarka, Dwarka, New Delhi, Delhi, 110075

🇺🇸 USA Toll-Free: +1 (888) 988-0949

🇮🇳 India: +91 11 4223 1840

🇬🇧 UK: +44 7418 612537

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Advanced PBX & Unified Communications —powered by The Cloud Dial