Report Abuse
TCD Connect Private Limited (The Cloud Dial) is committed to maintaining a secure, ethical, and compliant communications environment. If you've experienced unwanted, suspicious, or abusive communications involving services provided by us, we encourage you to report the incident immediately.
We treat all reports with the utmost seriousness and investigate every valid complaint.
What constitutes abuse?
You may report any of the following:
Unsolicited telemarketing or robocalls
Fraudulent, deceptive, or scam-related calls
Caller ID spoofing
Harassing, abusive, or threatening messages
Phishing attempts or messages containing suspicious links
Any unlawful or unauthorized use of our services
How to report an issue
Please email us at care@theclouddial.com with the following details:
Your name and contact information
Date and time of the incident
The phone number involved in the abuse
A detailed description of the incident
Supporting evidence (e.g., screenshots, call recordings) if available
Alternatively, you can fill out our Abuse Report Form (insert actual link if applicable).
Zero Tolerance Policy
At TCD Connect Private Limited, we uphold a zero tolerance policy toward any misuse of our telecom services. Verified cases of abuse will result in immediate suspension or termination of the offending service and may be reported to law enforcement or regulatory authorities as necessary.
Confidentiality & Privacy
All abuse reports are handled confidentially. Information you provide will only be used for investigation and resolution purposes, in accordance with our privacy policy.
Need Help?
For other questions or concerns, feel free to reach us at:
📧 connect@theclouddial.com
Thank you for helping us ensure responsible communication through The Cloud Dial.