Report Abuse

TCD Connect Private Limited (The Cloud Dial) is committed to maintaining a secure, ethical, and compliant communications environment. If you've experienced unwanted, suspicious, or abusive communications involving services provided by us, we encourage you to report the incident immediately.

We treat all reports with the utmost seriousness and investigate every valid complaint.


What constitutes abuse?

You may report any of the following:

  • Unsolicited telemarketing or robocalls

  • Fraudulent, deceptive, or scam-related calls

  • Caller ID spoofing

  • Harassing, abusive, or threatening messages

  • Phishing attempts or messages containing suspicious links

  • Any unlawful or unauthorized use of our services


How to report an issue

Please email us at care@theclouddial.com with the following details:

  • Your name and contact information

  • Date and time of the incident

  • The phone number involved in the abuse

  • A detailed description of the incident

  • Supporting evidence (e.g., screenshots, call recordings) if available

Alternatively, you can fill out our Abuse Report Form (insert actual link if applicable).


Zero Tolerance Policy

At TCD Connect Private Limited, we uphold a zero tolerance policy toward any misuse of our telecom services. Verified cases of abuse will result in immediate suspension or termination of the offending service and may be reported to law enforcement or regulatory authorities as necessary.


Confidentiality & Privacy

All abuse reports are handled confidentially. Information you provide will only be used for investigation and resolution purposes, in accordance with our privacy policy.


Need Help?

For other questions or concerns, feel free to reach us at:
📧 connect@theclouddial.com

Thank you for helping us ensure responsible communication through The Cloud Dial.